Frequently Asked Questions

The frequency with which you should schedule carpet cleaning services depends on a variety of factors, including the amount of foot traffic your carpet receives, the presence of pets or children in your home, and whether or not anyone in your household suffers from allergies or asthma. Generally, it’s recommended that you have your carpets professionally cleaned at least once a year. However, if your carpets experience heavy foot traffic or if you have pets or children, you may need to schedule cleanings more frequently, such as every 6 to 9 months. If you or anyone in your household suffers from allergies or asthma, you may also need to schedule more frequent cleanings to help reduce allergens and improve indoor air quality. Ultimately, the best way to determine how often to schedule carpet cleaning services is to consult with a professional carpet cleaner who can assess your specific needs and provide recommendations based on your unique situation

Yes, we can remove pet stains and odors from your carpets. Our carpet cleaning technicians are trained and experienced in dealing with all types of stains and odors, including those caused by pets. We use a variety of techniques and products to remove the stains and odors, depending on the severity and type of the stain.

For pet stains, we typically use specialized cleaning products that are designed to break down the proteins in the urine or other bodily fluids that may have soiled the carpet fibers. These products are safe for use on most types of carpets, and our technicians take care to ensure that your carpets are not damaged during the cleaning process.

To remove pet odors, we use a combination of deodorizing agents and deep-cleaning techniques to get rid of the underlying source of the odor. This may involve using hot water extraction or steam cleaning methods, which can effectively remove odors and leave your carpets smelling fresh and clean.

However, it’s important to note that the effectiveness of our pet stain and odor removal services depends on the severity and duration of the stain or odor. In some cases, multiple treatments may be necessary to fully eliminate the problem. We always do our best to provide an accurate assessment of the expected results before beginning the cleaning process.

If you have any questions or concerns about our pet stain and odor removal services, please don’t hesitate to contact us. We’re here to help you get your carpets looking and smelling their best.

The answer to this question depends on several factors, including the humidity level, air circulation, and the type of cleaning method used. Generally, carpets can take anywhere from 2 to 24 hours to dry completely after cleaning.

At our carpet cleaning company, we use a hot water extraction method that typically results in drying times of 4-6 hours. We also use high-powered fans and dehumidifiers to speed up the drying process and minimize the risk of mold and mildew growth.

During the drying period, we recommend that you avoid walking on the carpet and keep pets and children off the area to prevent re-soiling and damage to the fibers. We also suggest opening windows and turning on fans to increase air circulation and speed up the drying process.

If you have any concerns or questions about the carpet cleaning process or drying times, please don’t hesitate to contact our team for more information.

Yes, tile and grout can be cleaned without damaging the grout lines. Professional tile and grout cleaning companies use specialized equipment and cleaning solutions to effectively remove dirt, grime, and stains from tile and grout surfaces while preserving the integrity of the grout lines.

One method commonly used is hot water extraction, which uses hot water and high pressure to deep clean the tiles and grout lines. Another method is steam cleaning, which uses high temperature steam to sanitize and clean the tiles and grout lines.

In addition to these methods, some companies may use specialized cleaning solutions and brushes to gently scrub the grout lines and remove tough stains. It’s important to note that harsh chemicals and abrasive brushes should be avoided as they can damage the grout lines and cause discoloration.

It’s also important to hire a professional tile and grout cleaning company with experience and expertise in this area. They can assess the condition of your tile and grout and recommend the best cleaning method for your specific needs.

Overall, with proper care and maintenance, tile and grout can be cleaned effectively without damaging the grout lines. Regular professional cleaning from Murphy’s can help extend the life of your tile and grout and keep it looking its best.

Upholstery is an essential part of your home, and it is essential to keep it clean and well-maintained. Professional cleaning of upholstery can help remove dirt, dust, allergens, and other harmful particles from your furniture, improving indoor air quality and extending the life of your upholstery. The frequency at which you should get your upholstery cleaned professionally may vary depending on the usage and the fabric of the furniture. Here are some general guidelines to help you determine how often to get your upholstery professionally cleaned:

1. Usage: If your furniture is used frequently, it will need to be cleaned more often than furniture that is rarely used. For instance, if you have pets or children, you might need to have your upholstery cleaned more often than someone who lives alone.

2. Fabric type: The type of fabric that your upholstery is made of will also determine how often it needs to be professionally cleaned. Delicate fabrics like silk or linen may require more frequent cleaning than synthetic fabrics like polyester.

3. Stains and spills: If your upholstery has stains or spills, it is important to have them cleaned up as soon as possible. Stains and spills can attract dirt and bacteria, making your furniture more challenging to clean.

As a general rule of thumb, it is recommended to have your upholstery professionally cleaned every 12 to 18 months. However, this may vary depending on usage and other factors mentioned above. It is always best to consult with a professional upholstery cleaning service to determine the best cleaning frequency for your specific needs. Regular professional cleaning can not only keep your furniture looking its best but can also improve the overall health and safety of your home.

Water damage restoration is a process that involves removing excess water, drying out the affected area, and restoring any damaged materials. Whether water damage can be restored or not depends on the extent and duration of the damage. In some cases, it is possible to restore water-damaged carpets and furniture, while in other cases, replacement may be necessary.

If the water damage is minor and has been addressed quickly, restoration may be possible. The key is to act fast and call a professional water damage restoration company as soon as possible. They will use specialized equipment, such as air movers and dehumidifiers, to dry out the area and prevent mold growth. If the damage is limited to a small area and the water has not penetrated deeply, it may be possible to save the carpet and furniture with a thorough cleaning and disinfecting process.

On the other hand, if the water damage is severe or has been left untreated for an extended period of time, replacement may be the only option. This is because the water can cause structural damage to the carpets and furniture, and mold growth can pose a health risk to occupants of the building. Additionally, water damage can weaken the fibers and cause them to deteriorate over time, making restoration impossible.

It is important to note that the cost of replacement can be significantly higher than the cost of restoration, so it is always best to act quickly and call a professional water damage restoration company as soon as possible. They will assess the damage and provide recommendations for the best course of action based on their expertise and experience.